The home health EMR priced
for agencies that are
actually growing

Every nurse, coordinator, biller, and admin on your team gets their own login at no additional cost on any plan. We never charge per user, per login, or per device. The only limit on each plan is the patient cap — not your headcount. On a typical per-user home health EMR, an agency with 20 nurses can pay $7,000–$18,000/month before a single office staff member logs in.

After signing up you can add a home health patient, assign a nurse, schedule a visit, and chart that visit — all on day one. There is no onboarding call, no configuration session, no implementation phase. The interface is built to be self-explanatory. If you get stuck, the AI chatbot handles most questions instantly, and our team is reachable by email.

Your account stays active until the end of the billing period you've already paid for. You won't be charged after that. No cancellation fees, no exit interview, no data deletion. Your patient records are exportable for 90 days after cancellation — in standard formats, not a proprietary export.

Yes. Pelora Health runs on AWS HIPAA-eligible infrastructure. A signed Business Associate Agreement (BAA) is included on every plan at no additional cost — you don't have to ask for it or pay extra. Patient data is encrypted at rest (AES-256) and in transit (TLS 1.2+), with full audit logging on every PHI access.

Pelora Health launches with deep support for complex care home health agencies — Private Duty Nursing (PDN), skilled therapy, and medically fragile patient populations. The clinical tools (assessments, flow sheets, prior authorization forms, EVV compliance) reflect those workflows. Medicare skilled nursing (OASIS-based), behavioral health, and HCBS are on the roadmap. If your agency serves complex care patients and manages Medicaid prior authorizations, you're in the target audience for the launch cohort.

Medicaid requires Electronic Visit Verification for all home health visits. Pelora Health uses a coexistence model: nurses clock in/out on the free state-provided HHAeXchange (HHAX) app, while all clinical documentation, charting, and PA management happens in Pelora Health. Our reconciliation engine matches the two weekly and blocks billing on any unverified visit automatically. We're actively pursuing approval as a Proprietary System Operator (PSO), which will eventually eliminate the dual clock-in and bring EVV fully inside Pelora Health.

Three things, all on the Advanced plan: (1) after a nurse completes their chart entries during a visit — vitals, MAR, wound care notes — the AI drafts a SOAP-format visit note that the nurse reviews and finalizes rather than writes from scratch; (2) when a coordinator opens a prior authorization request, the AI auto-generates the PA narrative from the patient's assessment and care plan data; (3) the AI suggests ICD-10 codes from clinical findings in assessments. Clinicians typically save 30–60 minutes per shift. It's a native Pelora Health feature — no third-party subscription needed.

Yes. Upgrades take effect immediately and are prorated. Downgrades take effect at the start of your next billing period. No penalty either way, no minimum commitment beyond the current month. When you hit 8 of your 10 patients on Starter, we'll prompt you to consider upgrading — not as a hard wall, just a heads up.

If you need SLAs, a higher patient cap, custom integrations, multi-location support, or specific security requirements, email us. We'll respond within one business day. No discovery call template, no sales pitch — just a direct conversation about what you need.